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Terms & Conditions

Last Updated: 26/01/2026
 

Welcome to Langford Manufacturing Co.. By accessing or using our website (langfordmfg.com) and purchasing our products, you agree to the following Terms & Conditions. Please read them carefully before placing an order.

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1. Definitions

  • “We”, “Us”, “Our” – refers to [Your Store Name].

  • “You”, “Customer” – the person using our website or purchasing goods.

  • “Products” – furniture or related items sold on our website.

  • “Website” – langfordmfg.com.

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2. Use of the Website

  • You may only use the website for lawful purposes and in accordance with these Terms.

  • You may not use the website to interfere with its operation, collect data unlawfully, or engage in fraudulent activity.

  • We reserve the right to suspend or terminate access if misuse is detected.

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3. Product Descriptions & Availability

  • We strive to provide accurate product descriptions, dimensions, materials, and images.

  • Colours may vary slightly due to screen settings or natural materials like wood or leather.

  • Stock levels are updated regularly but not in real-time. If a product becomes unavailable after ordering, we will contact you immediately to:

    • Offer a similar alternative

    • Place the item on backorder

    • Provide a full refund

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4. Pricing & Payments

  • All prices are listed in Namibian Dollars (N$) and include VAT unless stated otherwise.

  • Prices may change at any time without notice, but confirmed orders are not affected.

  • Payment methods may include EFT, debit/credit card, or approved third‑party payment processors (e.g., PayGate, PayFast).

  • Orders are only confirmed once full payment is received.

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5. Order Acceptance

Your order is only accepted once you receive an Order Confirmation Email.
We reserve the right to decline or cancel orders due to:

  • Pricing errors

  • Suspicious or fraudulent activity

  • Stock unavailability

  • Incorrect personal or delivery information

Refunds will be issued promptly if applicable.

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6. Shipping & Delivery

Please refer to our Shipping Policy for complete details. Key points include:

  • Delivery timeframes vary by region.

  • Additional fees apply for oversized or special‑handling items.

  • Access requirements (door size, staircases, elevators) must be confirmed by the customer.

  • Missed deliveries may result in re‑delivery fees.

Risk passes to the customer upon delivery to the provided address.

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7. Returns, Exchanges & Refunds

Our Returns & Refund Policy applies to all returns. In summary:

  • Items may be returned within 7 days if unused, undamaged, and in original packaging.

  • Custom or made‑to‑order items are non‑refundable unless defective.

  • Delivery and return shipping costs are not refundable unless the item was defective on arrival.

  • Refunds are processed after inspection of the returned item.

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8. Warranty

Furniture items may include manufacturer warranties, which will be noted on product pages where applicable.
Warranties cover manufacturing defects only, not:

  • Wear and tear

  • Damage due to misuse

  • Incorrect assembly

  • Environmental exposure (e.g., moisture, sunlight)

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9. Limitation of Liability

To the maximum extent permitted by Namibian law:

  • We are not liable for indirect, incidental, or consequential damages.

  • Our liability will not exceed the amount paid for the product in question.

  • We are not responsible for delays caused by third‑party couriers, customs, or import processes.

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10. Intellectual Property

All content on the website, including images, text, logos, and designs, is the property of Langford Manufacturing Co. or its licensors.
You may not copy, modify, distribute, or use any content without our explicit permission.

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11. Privacy & Data Protection

Your privacy is important to us.
Our Privacy Policy explains how your personal information is collected, used, and protected, in compliance with GDPR and relevant Namibian laws.

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12. Changes to Terms

We may update these Terms & Conditions periodically.
The updated version will always be posted on our website with a revised “Last Updated” date.
Continued use of the site means you accept the updated terms.

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13. Governing Law

These Terms are governed by the laws of the Republic of Namibia.
Any disputes shall be handled through Namibian courts unless resolved through mutual agreement.

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14. Contact Information

For any questions regarding these Terms:

Langford Manufacturing Co.
Email: info@langfordmfg.com
Phone: +264 81 637 5208
Address: Windhoek, Namibia

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